Frequently Asked Questions

Can I order a pre-designed shoe in a different size?

It is possible to order pre-designed shoes in a different size just drop us an email at with the size and shoe design.

What are the delivery charges for orders from the Online Shop?

Delivery options are visible when you are ordering your custom. UK delivery – £10  Worldwide Shipping – £15

Which payment methods are accepted in the Online Shop?

All your orders can be paid using PAYPAL or a credit/debit card .

How long will delivery take?

Your custom will take between 2-4 weeks unless you are placed on a waiting list which you will be informed of by email. You will also be informed of delivery times by email after your custom is completed.

How secure is shopping in the Online Shop? Is my data protected?

When your order is placed on our store as part of the buying and selling process we will collect the personal information you supply us with such as your name, address and email address in order to carry out your custom purchase. Your purchase information is stored only until your order is fully complete, after this stage your purchase transaction information will be deleted.

What exactly happens after ordering?

After your order is placed we will receive an email informing us of your order. A following email will be sent to you confirming your order, you can then expect occasional emails updating you of your customs progress.